Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Allure Gerroa, we believe that online pokies and casino games should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and losses are always a possibility.
Play only with money you can afford to lose, and set strict limits on your time and spending before you begin.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use this website and participate in gaming activities. Allure Gerroa is committed to preventing underage gambling.
If you are under the legal age, please do not access gaming services. Parents and guardians are encouraged to use parental controls and monitoring software to prevent underage access to gambling websites.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, seek help immediately:
- Chasing Losses: Continuing to gamble to recover money lost in previous sessions
- Hiding Gambling Activity: Concealing the amount of time or money spent gambling from family and friends
- Loss of Control: Being unable to stick to set limits or stop when you planned to
- Neglecting Responsibilities: Missing work, school, family commitments, or other obligations due to gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or other emotional problems
- Borrowing Money: Taking loans, using credit cards, or borrowing from others to fund gambling
- Increased Tolerance: Needing to gamble with larger amounts to achieve the same level of excitement
- Withdrawal Symptoms: Feeling irritable, anxious, or restless when unable to gamble
- Failed Attempts to Quit: Making repeated unsuccessful efforts to reduce or stop gambling
- Relationship and Financial Strain: Arguments with loved ones about gambling, or experiencing financial difficulties
Self-Help Tools & Safer Gaming Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a gaming session or time period
- Reality Checks: Receive periodic reminders during gaming sessions about the time and money you have spent
- Session Time Limits: Automatically log out after a predetermined period of gameplay
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming services
- Account Cooling Off: Take a mandatory break from your account for a set period (7 days to several months)
To access these tools or adjust your settings, please contact our customer support team or visit your account settings page.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support, counseling, and resources:
Australia
- Gambling Help Online — Free counseling and support services for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7 Helpline)
United Kingdom
- GamCare — Free information, advice, and counseling for problem gambling
www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling in the UK
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Information and resources for problem gambling prevention
www.responsiblegambling.org
United States
- National Council on Problem Gambling (NCPG) — Helpline and resources for gambling addiction
www.ncpgambling.org
Phone: 1-800-522-4700 (24/7 Helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Center for Health Education - Problem Gambling Support
Phone: 0800-1372700 (Free helpline)
If You Need Help
Problem gambling is a serious issue that affects individuals and families. Seeking help is a sign of strength, not weakness.
If you or someone you care about is struggling with gambling, please reach out to one of the support organizations listed above. They provide confidential, non-judgmental assistance and are available to help 24/7.
You can also speak with a member of our customer support team about accessing self-help tools or self-exclusion options.
Remember: You are not alone, and help is always available.